Dremfy Management Terms of Service

These Terms of Service govern your use of the website located at https://www.dremfymanagement.com and any related services provided by Dremfy Management.

By accessing https://www.dremfymanagement.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Dremfy Management.

We, Dremfy Management, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on February 12, 2025.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;

remove any copyright or other proprietary notations from any materials and software on this website;

transfer the materials to another person or "mirror" the materials on any other server;

knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Dremfy Management provides;

use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;

use this website or its associated services in violation of any applicable laws or regulations;

use this website in conjunction with sending unauthorized advertising or spam;

harvest, collect, or gather user data without the user’s consent; or

use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Registration and Account Management

To use certain services, clients may be required to create an account.

Clients must provide accurate and up-to-date information.

The client is responsible for maintaining account security.

If unauthorized access occurs, clients must notify Dremfy Management immediately.

Dremfy Management is not liable for any loss resulting from the client’s failure to maintain account security.

Service Commitment & Response Time

Dremfy Management is committed to providing high-quality services. While we do not guarantee specific results, we ensure that:

All client inquiries will be responded to within 24 hours during business days.

Support is provided via Discord and email only.

No guaranteed service uptime or resolution times are provided unless explicitly agreed upon in a separate agreement.

Failure to meet these service commitments does not entitle the client to refunds unless otherwise required by applicable law.

Service-Level Communication Commitment

Dremfy Management guarantees a response to all client inquiries within 24 hours during business days. However, this response time does not constitute a guarantee of immediate issue resolution or completion of services. Failure to meet this response time does not entitle the client to refunds, credits, or other compensation unless explicitly agreed upon in writing.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Dremfy Management and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Dremfy Management at any time.

Service Expiration

All purchased services must be used within the following timeframes:

Subscription Packages (Standard, Pro, Custom): 1 month from purchase date.

Single Services (one-time purchases): 45 days from purchase date.

Services not used within these periods will be considered expired, and no refunds or extensions will be granted unless required by law.

Indemnification

The client agrees to indemnify and hold harmless Dremfy Management, its directors, employees, and affiliates, from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

1. The client’s misuse of Dremfy Management’s services or violation of these Terms of Service.

2. Any claims resulting from user-generated content, copyright infringement, or third-party disputes.

3. Breaches of GDPR, RODO, or other data protection laws caused by the client’s actions.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Dremfy Management makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Dremfy Management or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Dremfy Management or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Liability Limitations & Unfair Contract Terms (Polish Civil Code & UOKiK Compliance)

Nothing in this section limits consumer rights provided under applicable Polish law, including statutory protections under the Polish Civil Code and UOKiK regulations. Where a liability limitation conflicts with mandatory consumer protection laws, those laws will prevail.

Client Responsibilities

To ensure smooth service execution, clients must:

Provide all necessary information and materials within 48 hours of payment.

Respond to communication within a reasonable timeframe.

Ensure that any delays from their side do not affect service timelines.

Failure to provide requested materials within the required timeframe may result in delays or service expiration without a refund or compensation.

Inaccuracies and Mistakes

The information on our website may contain typographical errors or inaccuracies related to pricing, service descriptions, or availability.

Dremfy Management reserves the right to correct any errors or update information at any time without prior notice.

If an error affects a paid service, we will notify the client and offer:

A revised service agreement or

A refund, if legally required.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Dremfy Management does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Dremfy Management has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Dremfy Management of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Payments, Financial Transactions & Subscription Renewal

Payments made on our platform are processed through third-party payment providers (e.g., Stripe, PayPal, Bank Transfers).

Dremfy Management does not store or process financial details.

The client agrees to comply with the payment provider’s Terms of Service.

Payments must be made in Euros (€) via bank transfer within 3 days of invoice issuance.

If payment is not received within this period, services will not commence or will be suspended.

Subscription-based services automatically renew unless canceled at least 7 days before renewal.

The client is responsible for ensuring timely payments to avoid service interruptions.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Complaints and Consumer Protection

Clients can file complaints via email at contactdremfymanagement@gmail.com.

We aim to respond within 5 business days.

If a dispute arises, clients may escalate complaints to:

Polish consumer protection authorities (UOKiK)

EU Online Dispute Resolution (ODR) platform

Dremfy Management complies with the EU Consumer Rights Directive (2011/83/EU) and Poland’s Consumer Rights Act (2014).

Dispute Resolution & Mediation

If a dispute arises, clients must first contact us at contactdremfymanagement@gmail.com for resolution.

If no agreement is reached within 5 business days, the following options are available:

Clients in Poland may escalate the dispute to UOKiK consumer mediation services.

Clients in the EU may file a dispute via the EU Online Dispute Resolution (ODR) platform.

Taking legal action should be considered only after mediation efforts have failed.

Consumer Rights & Withdrawal Policy (EU/Polish Law Compliance)

Dremfy Management complies with the EU Consumer Rights Directive (2011/83/EU) and Poland’s Consumer Rights Act (2014).

If a service has not yet been performed, clients may request a partial refund within the legally required timeframe.

By purchasing services, clients acknowledge and accept that once the service begins, they waive their right to withdrawal under EU and Polish law.

Complaint Handling & Contact Details for Disputes

For any complaints or disputes, clients can contact:

Email: contactdremfymanagement@gmail.com

We aim to respond to all complaints within 5 business days and will make all reasonable efforts to resolve disputes amicably.

GDPR Data Processing & Controller/Processor Roles

Dremfy Management processes personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and Polish Data Protection Law (RODO). Dremfy Management operates as a Data Controller for personal data collected via its services and website. For processing performed on behalf of clients, Dremfy Management may act as a Data Processor where applicable.

Data Processing & International Transfers (GDPR/RODO Compliance)

Dremfy Management may store and process personal data within Poland, the EU, or other jurisdictions where necessary for service fulfillment. Where data is transferred outside the European Economic Area (EEA), Dremfy Management ensures compliance with GDPR by implementing adequate safeguards such as EU Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.

Entire Agreement

These Terms of Service, along with the Privacy Policy, Refund Policy, Acceptable Use Policy, and Collaboration Agreement (if applicable), constitute the entire agreement between the client and Dremfy Management.

No other agreements, verbal or written, will override these terms.

Force Majeure Clause

Dremfy Management shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, war, cyberattacks, supply chain disruptions, legal restrictions, or government-imposed regulations.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Poland. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.